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These are tk71's published terms — written plainly so you know exactly what applies to your account, your transactions and your use of the site. Access and eligibility depend on your local law and the eligible regions we operate in, so review this page before you open or continue using your account.
Our terms govern every interaction between your account and this platform — from the moment you register through every session, wallet action and support request. We apply these terms uniformly to all accounts in eligible regions, and where local law in Bangladesh differs from our general terms, the stricter rule applies to you. Your account wallet records every transaction you make, including any movement through bKash, Nagad or Rocket, and those records are held in line with the retention periods set out below. Nothing in these terms removes rights you hold under applicable law — we cannot contract out of statutory obligations, and we do not try to. Where a term is found unenforceable in your jurisdiction, the rest of the agreement remains in effect. We update these terms periodically; when we do, the revised version is posted here with a clear indication that it has changed. Continuing to use your account after a material update means you have seen and accepted the revised terms. If you have questions about a specific clause or how it applies to your account in Bangladesh, reach the support team using the contact routes listed on this page.
bKash transactions are logged to your account wallet and covered by the same data-retention rules as all other payment records on this platform.
Nagad transfers appear in your account history the same way as other wallet actions and are subject to the verification steps shown in your account settings.
Rocket payments are processed through the same account wallet workflow. Review the transaction detail in your account history for the record of each transfer.
Bank Transfer entries are recorded against your account and held for the retention period stated in our data policy. Check your account history to verify any transfer on file.
Not every situation you encounter on the platform sits inside the same policy boundary. This section draws a clear line between what our terms govern directly and where a different rule or a third party takes over. Understanding scope helps you direct a question to the right place — whether that is your account settings, a payment provider or our support team.
Login credentials, session management and account security steps are fully governed by these terms. Eligibility to hold an account depends on your local law and the eligible regions we serve; we cannot override a legal restriction in your jurisdiction.
Deposits and withdrawals processed through bKash, Nagad, Rocket or Bank Transfer are subject to these terms on our side. Your payment provider operates under its own separate terms, and those terms govern your wallet or bank relationship independently of us.
Game content from studios including Bigtime Gaming, PG Soft, CQ9 and Habanero is delivered through our lobby and covered by our content terms. We publish what is available in the lobby; the studios' own usage rules apply to their title mechanics.
External links, third-party tools and services accessed via a link from this site operate under their own terms and privacy rules. We have no control over those services and cannot accept responsibility for how they handle your data or your requests.
You hold several specific rights over your account and the data we hold against it. These are not abstract — each one maps to a step you can take right now. To review what we hold, open your account and check the history and profile sections; your transaction log, personal details and session history are all visible there. Corrections to incorrect account details — your name, contact number or linked wallet identifier — are handled by submitting a change request through the account settings page and following the verification fields shown. If you believe a record is wrong, note the specific entry and raise it directly with support so the team can look at the source data. A request to understand how your data is used or to ask about retention can be submitted via the contact routes on this page. We aim to respond to data-related questions within a reasonable period; we will acknowledge your request and tell you what we can action under the terms that apply to eligible Bangladesh regions.
Open your account to see your full transaction history, session log and profile data as we hold it.
Use the account settings fields to update incorrect personal information. Verification steps are shown on that page.
Submit a specific question about your data, a term or your eligibility using the support contact route listed below.
If a wallet entry or account record does not match your own records, contact support with the transaction detail and we will review it.
For any question that this page does not directly answer — a specific clause, a data request or an account dispute — the contact routes below are the published ways to reach us. Use the channel that fits your question.
Open the chat widget from any page on the site. For policy and data questions, describe the specific clause or record you are asking about so the team can review it directly.
Send a written query to the support address published in your account settings. Written requests work best for data-right questions where you need a documented response.
The help section inside your account lists common policy questions and the steps to follow for corrections, data requests and account changes.
We keep data practices straightforward and give you visible control where we can. Your account details, payment records and session data are held for the retention periods set in our policy. You can request a summary of what we hold at any time through the contact routes on this page.
Account records — including bKash, Nagad and Rocket transaction entries — are held for the period required under applicable rules. After that period, data is deleted or anonymised in line with our retention schedule.
We use cookies to keep your session active and to understand how the lobby is navigated. You can review and adjust cookie settings through your browser; some functional cookies are needed for login and account access to work.
Your account credentials are your responsibility to protect. Follow the verification steps shown in your account settings and notify support immediately if you suspect access you did not authorise.
To request a change to how we handle your data, or to ask about a specific retention period, use the email or chat routes listed in the support section above. We will confirm what is actionable under the terms for eligible regions.
These cover the questions we see most often about account rights, data, eligibility and policy scope. If your question is more specific, reach the support team via the routes above.
Eligibility depends on your local law and the regions we currently serve. Review the terms before opening or continuing to use your account. Where local law in Bangladesh sets a stricter rule, that rule applies to your account relationship with us.
Open your account and check the profile and history sections — transaction records, session data and personal details are visible there. For a fuller summary of what we hold, submit a written request through the email support route listed on this page.
Yes. Go to your account settings and use the fields shown there to update incorrect details. Verification steps are part of that process. If a correction cannot be made from settings, contact support with the specific entry you need changed.
Every bKash, Nagad and Rocket transaction is logged to your account wallet and held for the retention period set in our policy. You can view individual transaction entries in your account history. After the retention period, records are deleted or anonymised.
When we revise these terms, the updated version is posted on this page with a clear indication that it has changed. Continuing to use your account after a material update is treated as acceptance of the revised terms. Check this page periodically if you want to stay current.
Use the live chat on any site page for immediate queries, or send a written request to the email support address in your account settings. For account record disputes — such as a transaction entry that does not match your own records — provide the specific detail so the team can review the source data.